How To Cancel Depop Order

Can I cancel an order as a buyer?

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Where is the refund button on Depop?

Log into the Depop app. Click on the ‘Receipts’ tab. Find and click on the transaction you will be refunding for your buyer. Click the ‘Refund’ button.

Will Depop refund me if I get scammed?

With Depop’s buyer protection, we’ve got you covered. If your item doesn’t arrive or is significantly not as described, you’ll get a full refund if you report the issue to us within 180 days of the date of purchase. You don’t need to pay to be covered.

Can a seller cancel an order after payment?

Learn more about resolving unpaid items with buyers. You can cancel an order up to 30 days after a sale, even if your buyer has already paid. Keep in mind that if you cancel an order, you may receive a transaction defect and this could affect your seller performance level.

How do I cancel a PayPal order?

When cancellation is possible, it’s as easy as anything else on PayPal. Log into your account, and click the “Activity” button on the top menu. You’ll see a list of transactions, which you can narrow by date or type if necessary. If it’s possible to cancel the transaction, you’ll see a “Cancel” link next to it.

Can you cancel a Depop sale?

On the Summary page, find and click on the transaction you’d like to refund. If you don’t see the item that needs to be refunded, click Activity. On the Transaction Details page, click Issue a refund. Follow the steps to refund your buyer.

Can you get refunds on Depop?

If you have purchased an item which you have not received, you can start a dispute to be refunded or get proof of shipping. You can do this up to 180 days after the purchase.

Does Depop refund shipping?

If you refund the whole transaction using the in-app refund button, the shipping label will be automatically refunded to you. If you’ve issued a partial refund and you need the shipping label refunded, just get in touch with Support who will process this for you.

What happens if Depop seller doesn’t send item?

All purchases made through the Depop BUY button are covered by Buyer Protection. We will ensure you get a full refund, if you don’t receive your item – whether you get that through your PayPal dispute or our internal Depop Payments process.

How safe is buying from Depop?

Staying safe whilst buying on Depop When you buy in-app, you’re covered by Buyer Protection. This means that if an item doesn’t arrive, isn’t as described, or if you buy a bundle and some items are missing, we will get your money back.