How Do You Message Someone On Turo

Can you chat on Turo?

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What happens if Turo host doesn’t respond?

We’ll cancel the trip penalty-free and help you find a new vehicle. If we can’t or you prefer not to rebook, we’ll refund you in full. Banks typically issue credit card refunds in 3-5 business days. They typically issue debit card refunds (including Revolut) in 10 business days.

Can I email Turo?

Fortunately, Turo offers a few different ways for you to get the help you need. You can contact Turo through a phone call, live chat, or email.

Can you smoke in Turo cars?

All cars on Turo are non-smoking vehicles. Turo prohibits guests, their passengers, and vehicle hosts from smoking in any car listed on Turo. This policy covers the use of, but is not limited to, any tobacco or tobacco-related products, marijuana or marijuana substitutes, e-cigarettes, or personal vaporizers.

Can Turo host cancel last minute?

Hosts will be subject to a $50* fee if they cancel a trip less than 24 hours before the start of the trip. If they cancel more than 24 hours before the start of the trip, the fee is $25*.

How often do Hosts cancel on Turo?

I was charged immediately and in full. Renters may cancel free of charge up to 24 hours before their trip starts. Turo hosts may also cancel more than 24 hours prior or within 24 hours of the rental.

What happens if you damage a Turo car?

If your guest reports damage to your vehicle, we’ll email you a damage notification. If the damage to your vehicle exposes a safety risk or renders it inoperable, we’ll restrict your vehicle making it unavailable for guests to book. Once you’ve had the damage repaired, you can contact us to remove the restriction.

Is Turo a good way to rent a car?

Ultimately, Turo is a safe and legitimate way to rent a car from a local host. Since 2010, Turo has grown into a popular service with more than 200K total app ratings and an “Excellent” ranking on Trustpilot from consumers.

Can Turo put camera in car?

So, do Turo cars have cameras? Turo cars can have cameras or dashcams, but it is at the host’s discretion, and they need to make it clear to renters in the “Car Description” field before a renting agreement is made.

Should you buy insurance when using Turo?

When renting on Turo, you always have the legal minimum of car insurance for that state. This also includes personal injury protection and uninsured/underinsured motorist coverage in the states that require it.