Can You Return Broken Sunglasses Quay



Does Quay Australia do free returns?

We’ll happily refund your purchase if you’re not absolutely satisfied, within 30 days of delivery. Must be in original condition with original case and tags in which they were sent.

Can Quay sunglasses be adjusted?

We want your glasses to be uniquely yours. Many of our glasses feature adjustable nose pads for an easily customized fit, and if you need further adjustments, we always recommend coming to us. Stop into one of our stores and the Quay team can help you out, find your nearest location here.

Who owns Quay sunglasses?

Meet Jodi Bricker, CEO of Quay Australia. We’re lucky enough to soak up inspiration from her on the reg, and we want to send a little bit of that magic your way. Who are you? First and foremost—I am a mom of two teenaged daughters, and I live in the Bay Area.

How do I return to Quay?

RETURN PROCEDURE Package your return in the Quay Australia box, if available, along with the invoice and printed return slip. Otherwise, pack your return in a well-padded box to prevent damage in transit. Sunnies must arrive in good condition, with tags and case.

Does Quay have warranty?

Quay Warranty Guidelines At Quay, we have a 3-month warranty policy for any manufacturing defects. We offer exchanges or full refunds.

How do I get the Quay logo off my sunglasses?

Soak your cotton swab with denatured alcohol, use that soaked end to erase the print on your lenses. Use more alcohol by soaking the swab more in the process if needed. Use an alcohol wipe to gently wipe out the print.

Is Quay UVA UVB?

All Quay sunglasses block 100 percent UVA and UVB light.

Why is Quay so popular?

Founded in 2004 by Linda and Allen Hammond, Quay Australia quickly became known as the famously cool sunglass brand for the freethinkers. Festival lovers themselves, the Hammonds realized that concert-goers spent enough money on shows and wanted affordable sunnies to accompany them.

Do Quay sunglasses come with a case?

Yes, each pair of sunglasses from Quay Australia comes with a soft case.

How is Quay Australia pronounce?

Quay is traditionally pronounced as ‘key’ in Australia, as in Circular Quay it is pronounced “Circular Key”. “kway” is an americanisation added later.